Reviews

Very aggrieved with Roland and his team of workers who put more than an effort and extra time to compose the A / C in my house thanks Global A / C & Heating

I appreciate your support, great service, and attention, excellent work, and professionalism. Thank you, Mr.Rolando Perez and congratulations to the technician Ruben Ramirez for your support and professionalism

Excellent attention and above all efficient work. Fast resolution of the PROBLEM found by RUBÉN, considering that as a TECHNICIAN he knows very well about the Air Conditioning equipment !!!!

Great job!

Our entire a/c unit stopped working and the next day they were here putting in a new unit. Highly recommend these guys. Very professional.

Yes five stars.

Awesome company, honest, and delivered as promised. The employees were respectable and professionals highly recommend them.

Global ac installed an ac system for my house. His prices were fair and they did a very professional job. I appreciate Mr.Perez for helping us with a payment plan with no interest so we could purchase and install the new equipment I also recommend them with a lot of confidence to anybody else.

We put our 25 yr old A/C unit to rest today, and Global A/C, Role and The Guys, Jordan , and others got Me hooked up with a GREAT NEW SYSTEM ! the difference is amazing ! ! ! I would have done this 3 yrs ago if I Knew About GLOBAL A/C Program ! THE DIFFERENCE IS AMAZING !

Mr. Perez and his crew were very knowledgeable and helpful. We appreciate their good service and great prices. Thanks, global A/C and Heating.

This is an excellent company for a/c service. Global A/C and Heating’s owners and technicians were honest and friendly. They did a great job servicing my a/c equipment. They had me up and running in no time! I will recommend them to my family, friends, and co-workers.

They were very fast, professional, and affordable. I would definitely call them again and recommend to others.

Great service from Jorge and Eric really appreciate your work

I had Eric Rodriguez give excellent service. Extremely professional, and pointed out the problem in less than 2 hours, along with scheduling another session to fix what was wrong with the AC. 10/10.

Great service very professional and the technician Hector Roman was very knowledgeable and very polite.

Our overall experience with Global A/C & Heating was great! We had a new a/c unit installed and their employees, Victor and George, were professional and did a great job…!!

I highly recommend Global Air Conditioning they went out of their to work with a budget. They started working late and didn’t leave until the job was done. I call that excellent customer service.

They took good care of me and did not try to sell me something I did not need. Thanks!

Great job Ruben aka “Trevor”. Thanks for the service.

Rolando thanks for sending Eric very courteous young man and respectable loved the way he explained everything to us he has a lot of patience and a job well done

Service was great. Eric was the technician who worked with us this time. Eric was knowledgeable and efficient in his service for us.

I have used Global A/C for several years and this company is very courteous, professional, and honest. Their employees are friendly, well mannered, punctual, and respectable. Global A/C has serviced a number of my friends and family members A/C systems for many years. I purchased and had them install an A/C system for my home and It has worked worry-free for several years. I would highly recommend this company to all my friends and family in the future.

Technicians were very professional and they showed up on time! The good company highly recommend it!

These guys are good.. the employees did a great job replacing my old ac system and the owner was friendly, honest and very kind allowing us an affordable payment plan to change our old unit. Highly recommend them.

Jordan and Saul they did a great job! Good job guys thank you!

Ruben and George came by and did a good job of replacing our ac unit. Everything was done without any hitches. I highly recommend giving them a call if you want fast and easy service. If you’re reading this Ruben you earned this review 😉 Edit: Roland Perez the boss of global/ac personally spoke with us and had the unit available without delaying us the service. Shout out to him and his workers for doing a good job 👍🏻

Very good Customer Service, technicians are very respectful and knowledgeable … thank you so much to Eric and Ruben for a great job !!!

Excellent job Rubens and George answer all my questions and did a good job with the coil cleaning had no problem with them…

Our overall experience with Global A/C & Heating was great! We had a new a/c unit installed and their employees, Jordan & George, were professional and did a great job. Our family highly recommends this company. Thank you, Marin Family.

Had my home HVAC system replaced by Eric and Jorge and they did a great job. They removed the old one and had the new system up and running in a few hours. Would definitely recommend Roland and his team for your HVAC needs.

Supervisor Jordan and his assistant Rueben were very knowledgeable, courteous, and professional. Highly recommend this company if you need new ac or need work on old ac.

I am very pleased with Global AC!!! Hector the Air technician was very respectful and attentive to our needs. I liked how he kept everything nice and clean as well!! Great Job thank you Rolando for your AC Service!!!

Global A/C personnel have been, in my life experience, very helpful. Mr. Perez and his technicians helped my family with A/C malfunctioning and corrected the problem. Thank you Global, God Bless!

The staff was very friendly and did an awesome job with my new air unit. They took the time to do it right and had answers to any questions I had. I’m glad I went to Global A/C & Heating because from the first phone call and even to the day of installing my unit did they continue to make me feel welcome. I know I made the right choice. They didn’t leave until we were satisfied. I recommend you use their service.

I had my yearly maintenance today and I am very satisfied. Eric came to provide the A/C service and he was very professional, nice, honest, and respectful. Thanks for your service and professionalism, Eric! Thank you Global A/C (Rolando Perez)

I called this company to replace my old air conditioning system. The owner Mr. Perez was very honest, nice and respectable. Although the ac was a little more expensive then we thought he allowed our family a great payment plan so we could purchase the ac. His workers came the next day on time and are very nice. They completed the job and the house was super cool. I will recommend this company to all my family, friends and neighbors.

I called Global AC during the weekend and Jordan came by and answered all our questions and let us know that they also do payment plans which were a huge Plus for us they installed my new AC unit on Wednesday. I have to say I’m very pleased with the work Jordan and George did. I even like that Roland the owner came by in the morning with them and let us know what they were going to be doing and that we were in good hands. I’ve already noticed a huge difference with this new unit it works way better than the old one the house had. It’s staying cold in all the rooms and my daughter is not coughing anymore right away she stopped and when we would use the old unit she was constantly coughing like I couldn’t even turn it on because she would just start coughing. I really want to thank you guys for your work and making this affordable for us because it really helped out a lot with my daughter’s allergies. Thank you.

Wow!! First of all, Mr. Roland Perez answered my service call in the afternoon of this past Mother’s Day, 2018, (yesterday). He was courteous and said that his field manager, Jordan, would be at my place first thing in the morning, Monday. Mr. Jordan was actually fifteen minutes early from the agreed scheduled time, introduced himself, and proceeded to look at my unit and found what was wrong. He then fixed my problem, did a check of the whole unit, and suggested a yearly check-up at a reasonable price. Customer service is the number one priority of GLOBAL AC AND HEATING, and I appreciate that! My unit is cooling just as Jordan said it would and he reminded me to ask him if I had any questions about my unit at the end of the call. People, this is my AC company from now on! Thank you, Roland and Jordan and I’ll pass along the great service you provided me to anyone who asks if they need an AC job!!!

I had one of their techs come out to do some ductwork in my attic, Ruben Ramirez, very courteous and professional man. Did an excellent job, I highly recommend him.

Overall my experience with Global A/C & Heating was great! They offer an awesome payment plan and great customer service. Unfortunately due to my move back from out of state my house was very cluttered with boxes, the installers George and Victor were very patient and worked around it and got the job done fast. They are very friendly and respectful hard workers. The supervisor Jordan also came and inspected the job and made sure everything was done correctly. Mr Perez also came out and explained what would be done. They were an awesome team and were very helpful by answering any questions I had. I would highly recommend Global A/C & Heating to everyone!

Excellent customer service. Mr. Perez always takes time out of his busy schedule to answer any questions or concerns. Did an entirely new system for my home, and his technicians showed up precisely on time and had the entire job done before the expected finish time. Also, the entire system has an awesome warranty that takes a huge weight off my shoulders. Will highly recommend to anyone I know that needs AC work done!

Great overall experience with Global A/C & Heating! I highly recommend them for any AC/heating needs. Excellent customer service from our initial contact with Mr. Perez to the receptionist and all through to the time of installation. A.C. techs/ installation Victor and George were professional and did an awesome job! Thank you so much for your services. God bless you all!

My area was in the middle of a heatwave so naturally, the A/C went out. I found a sticker on the unit with the name Global on it. I called them and explained that they installed the units but one was broken. Even though we have only lived in the house for a short time, the lady at Global was able to find all the information on the units they installed at the house. She was also able to transfer the warranty to us for a small fee. When the tech showed up, he was very polite and went straight to work, fixing the problem in under an hour. We are completely satisfied with the customer service and the tech that worked on the unit. They are honest and reasonably priced. Thanks, Global 🙂

This company is the only company I will have do any work on my A/C unit. A special thanks to Roland and Jordan for addressing my issue and replacing the coil on a extremely hot afternoon. You guys rock!

My overall experience was fantastic. Mr. Roland Perez came out to my home and explained everything to me as to how the program works and answered all my questions. Also, the technicians that did the job were very friendly and hard working they didn’t leave until they made sure everything was working. I would definitely recommend them to whoever needs a new Ac system in the home. Great customer service and very courteous. 🙂

We recommend this company very highly very polite, friendly very interested in your needs, that they will take their time to help you the best they can. They know there business, they do a quick and fast job. If something goes wrong they will be back and fix it.

Very professional and a job well done. Would really recommend these guys. Very friendly and knowledgeable with the product they sell. Thanks for the service

I called at 9:05 am for service and they were walking out the door, The problem solved at 9:55 am! Thank you, Global for sending Ruben and George. They identified the bad capacitor issue quickly and replaced it and all for a very reasonable price. Great customer service from the initial phone call right to the completion of the job. Thank you again!!

Very professional and courteous workmanship from the whole company. I strongly recommend anyone who is in need of air conditioning and/or heating to contact Global AC and Heating. They work with you on creating a payment plan that works with your budget while being able to enjoy a comfortable living because having a central is system is essential with this heat. Thank you for handling all of my family’s needs when it comes to this. I greatly appreciate the work your company does.

I called Global ac this morning for a price quote and was pleasantly surprised at how affordable a new ac unit was. Customer service and installation technicians were outstanding. Very professional installers that walk you through the install from start to finish. Financing was a breeze with very affordable payments. I’m extremely pleased overall with Global ac and would refer them to anyone in a heartbeat. Thank you global ac for making my home a comfortable one.

Exceptional customer service and professionalism from owner Roland Perez! Technicians Jordan and George are very knowledgeable and friendly, a real pleasure to work with. These guys definitely know their trade. Thanks for the excellent work and great deal on my Goodman central AC system! Highly recommend Global AC & Heating!

Thank you 🙏 , Roland Perez, Ruben Ramirez & Jordan Baez……you serviced our A/C unit…found the source of the problem…answered all of our questions…. an excellent job after hours to find the problem of the A/C not cooling …..you all went way above expectation & did a wonderful job. My family and I are very grateful and I will definitely recommend your company this TEXAS HEAT 🔥🔥 is no joke!!! We can now enjoy the cool air and sleep comfortably. 🏆🏆🏆🏆⭐️⭐️⭐️⭐️⭐️⭐️

George and Mingo did an excellent work thank you guys appreciate it so much.

This review goes out to two Global AC & Heating gents: Ruben and George. Thanks for going the extra mile while installing the new ac unit in my home yesterday. From home-made breakfast tacos to taping air leaks, to opening up closed grilles in the upstairs bedrooms, you cats did it all in thorough and fine fashion. The house was hot all day, yes, but you guys made it all go by as painless as possible. From the entire Moreira family, thanks for everything!

Thank you, Roland, Jordan, and all the Global A.C staff, you serviced our A.C. unit…did a wonderful job. We are very grateful and I will definitely recommend your company. We can now enjoy the cool air and sleep comfortably. Thanks a million!🌬♥️

Global AC comes through again. Needed to get an annual inspection before the summer and Jordan came over to my house and provided exceptional customer service. Very detailed information and let me know that my system is ready for the summer. Thanks, Jordan for your help!!! Global AC I look forward to working with you for my AC needs for years to come. Thanks again!!

I had gone out for lunch with friends and my sister, when we got home, the AC was out. It was 4:00 p. m. I called Global AC and by 4:15 a technician was knocking at my door! He introduced himself as Domingo and immediately got to work on the unit. He was persistent until he found the problem. Made suggestions for us and we couldn’t be happier! Thank you, Domingo, for your service!

Thank you AC Global for always providing excellent service on my AC unit. I have been very pleased during the last 10 years. The purchase of the unit was handled very professionally by Roland Perez. My husband and I sat with him as he went over the type of unit, the benefits for us, and the competitive pricing. I will admit to making a big purchase there is usually some leeriness but the warranty is outstanding !!! The staff is always spot on when reminding me to schedule my annual servicing! Thank you again to Roland Perez and his great staff for making my experience run smoothly! I would highly recommend AC Global to anyone! Definitely 5 Star Service! ⭐️⭐️⭐️⭐️⭐️

Mr. R. Perez has gone out of his way to accommodate our ac/heating needs in every aspect. Ms. Maggie at the office is always cordial and very nice to talk to. She is very informed when it comes to our account and all that we need for services concerning our ac and heating. The technicians were very polite and informative as well. Thank you for your continued service.

Thank you for all of your great services, Mr. Perez!!! We called on a Sunday around 7:50 P.M. He answered all of our questions and was out for the service call on Monday! Today is Tuesday and I have to admit we are beyond happy to have our new AC unit installed! Thank you, Jorge and Ruben, for all of your hard work for answering all of my questions and concerns! These people are beyond professional, quick, efficient, and extremely clean!!!

Wonderful company with great customer service right from the start. Very helpful when I called and had questions about different payment plans after the A/C unit in our home messed up. I appreciated that very much. Jorge and Mingo were very courteous and polite and did a wonderful job when they came to install our unit. They did a great job and cleaned up nicely before they left. They were very courteous too. When they came the first time there was a problem with the unit on our end but they quickly went out of their way to find us a unit that would work and fit in the space in our home and came and installed it ASAP. We were very impressed by that. I recommend them 100% to anyone looking to install an A/C unit in their home. You will get the best customer service from this company. We are very happy with the wonderful and awesome service we received. Thanks to them we have a great A/C unit in our home and a great payment option that works for us. Thank you also to the manager that helped me with the payment plan that worked for my family. He was very helpful and nice. My family and I are very impressed with this company and the great people they have working there. Recommending them to all my family and friends. Thank you Global A/C & Heating. We appreciate the wonderful business. 5 stars from my family. Thank you so much.

Great service from Global A/C especially from Mingo and Jorge, very knowledgeable. Really appreciate their help. Thank you very much !!! Definitely we will recommend their services.

Great service and pricing. Joe and Ruben were true professionals as they performed their maintenance and made their suggestions. Thank you again to Roland and staff for making the experience of transitioning to a new unit as smooth as possible for my family and I. Exactly how reliable are they? Well, after our 5-ton unit broke down here at home, Global A/C installed the new unit the very next day. I would highly recommend Global A/C to anyone!

The company had a great response time and follow up to calls. The company offers excellent payment plans for high efficiency ACs. The technicians were friendly and experts. We dealt with Mingo and other techs and had an excellent experience. So happy to have my new AC running in this RGV heat. Overall, great service from the company to the techs and most importantly the AC equipment.

Called Roland on Monday morning and he said that he would get us going after I got home from golfing. He had a staff emergency but had George and Ruben stop by on their way home from another job. They had our A/C going in no time. Very nice and efficient guys. A pleasure to deal with.

I want to acknowledge the excellent job your technician Ruben did in repairing my mom’s AC system. From my very first contact with him, he patiently gave answers to all of my questions about the possible causes of my AC breakdown and the approximate cost to.

Ruben and Alfredo were very polite, very efficient, got our AC working again the same day.

Ruben was great! He delivered as promised. The company truly wants to help and work with the customer as much as possible! Another company stopped talking to me because our credit was not good enough. Global AC and Heating did not. They have no credit no interest payment plan, with a down payment, which was the best fit for me at this time. They also work with you on the down payment which is hard to find nowadays. Especially with a commercial company. I strongly recommend this company to others who may be in need of repairs on their current system or need a new system altogether. Thanks so much, Ruben!!

Great service and provided awesome information to make the right choice for my issues. I definitely recommend for everyone with AC problems. Global AC is Great!

I highly recommend this company no joke from the service to the professionalism from start to finish, great service great techs even the owner showed up to my house to check on things don’t know about you, but I think that says a lot. Thank you, Mr. Perez, and to the techs Ruben and George. Stop shopping around for a/c service these guys are the real deal, thanks again I really appreciate it.

They had amazing service and they were very kind. My AC broke and they were very flexible in helping me to get what I needed. I cant thank them enough for their help.

Had a great person to person experience with both Mingo and Ruben. Very knowledgeable with what they are doing, explained everything as they were checking on the issues my A/C unit had. Thank you all for your help.

Great service and quick response. Roland answered my call after hours on the Good Friday Holiday and within 45 minutes a technician showed up to my home to service my a/c unit. Ruben is a very friendly and qualified technician that got my unit going within 15 minutes. I appreciate your help Ruben, very professional. Thank You Roland and Ruben, Keep up the great work…👍

I want too thank Mr. technician Ruben R. For great customer service and fixing my A/C leak in a timely manner, I appreciate Global A/& Heating Valley Wide Service. I highly recommend this company. Linda Rios

The staff/technicians were very caring, compassionate, and empathetic in trying to fulfill our needs. Ruben went out of his way and the extra to help out me and my family. We are appreciative and truly grateful.

Mingo and George did a great job installing our new unit. I highly recommend global ac and heating. Rolando was very helpful and professional. He was available through the whole process.

Ruben and Alfredo did a great job installing a new a/c system in my home. They took the time to answer all my questions and made sure everything was taken care of before they left. Will definitely recommend Global A/C. Thanks for a job well done.

Jorge and Alfredo outstanding Tech did a great outstanding job. I asked a lot of questions and they answered explicitly. Keep up the good work. I recommend this company to everyone. Mr. Perez the owner of such a humble and genuine person treats us veterans with total respect. Thank you!

Really good work! Very honest people. Very attentive!

Knowledgeable, willing to work with you, and Mr. Perez and Maggie are very nice people along with the technicians.

Great service from this company..Mr. Perez was very knowledgable his workers Jorge and Jordan the supervisor were great at what they do very respectful, super nice, and could trust being left in my home. If you’re in need of a/c this is the company to go to. Thank you for your service!

Fast response and follow up to phone calls. Great and affordable payment plans and the amazing staff of technicians. Mingo and other technicians took care of our installation yesterday evening. They worked diligentenly to get our new high efficiency AC installed. Team was friendly and were experts. Also, explained the warranty and care for the AC. So grateful for the service we received. Thank you, thank you, thank you!!!

I would recommend Global A/C And Heating to anyone who needs a new Air Conditioner, goes to Global A/C And Heating and ask for Mr.Perez.